Last updated: 29 August 2026
Privacy Policy
This Policy explains what data Filo Estate collects, why we use it, and what rights you have. By using the website and submitting an inquiry, you confirm that you have read these terms.
1. Who processes the data
The data controller is Filo Estate (Antalya, Türkiye). For privacy questions, email hello@filoestate.com or call the phone number listed on the website.
2. What data we collect
Information you voluntarily provide in forms: name, phone, email, purchase scenario, and comments.
Technical data when you visit the site: IP address, device and browser type, pages viewed, approximate location from IP, cookies and similar identifiers.
Messaging data if you contact us yourself via Telegram, WhatsApp, or other channels.
3. How we use the data
To respond to inquiries, shortlist properties, and provide consultations.
To improve the website, analytics, and service quality.
To comply with legal obligations and protect the rights of Filo Estate and users.
We do not sell personal data to third parties.
4. Sharing with third parties
Data may be shared with service providers that help us run the site and handle inquiries (hosting, analytics, CRM, development), only as needed for those services.
Data may also be disclosed when required by law or public authorities.
5. Cookies and analytics
The site may use cookies and similar technologies for interface functionality, language preference, and understanding how pages are used.
You can limit cookies in your browser settings. Some site features may then work with limitations.
6. Retention
Inquiry data is kept for as long as needed to process your request and related communication, or longer if required by law.
Technical and analytics data may be stored in anonymized or aggregated form within the usual retention periods of analytics tools.
7. Your rights
You may request access to your data, correction, deletion, or restriction of processing, and you may withdraw consent to communications.
Email hello@filoestate.com and we will respond within a reasonable time.
8. Security
We apply organizational and technical measures to protect data against unauthorized access, alteration, or loss. No internet transmission is perfectly secure, but we work to reduce risks.
9. Policy updates
We may update this Policy. The current version is always available on this page. Continued use of the site after changes means you accept the updated terms.